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FAQ

What file formats are supported?​

CSV, TSV, XLSX, and XLS files are supported. Commas, semicolons, and pipes (|) are all supported as delimiters.

What happens if a user uploads an invalid spreadsheet file?​

The importer will complain that the file is invalid, and show steps to troubleshoot.

What happens if the table headers are not on the first row of the file?​

Most of the time, the DolphinCSV importer will intelligently detect the header row. If it's unsure for whatever reason, it'll prompt the user to select the correct header row.

How secure is the data processed by DolphinCSV Importer?​

If you're using the Frontend passthrough destination for your template, we don't actually send your data to our server. The data processing happens locally. The only things we send to the server are your credentials, and the header column names to facilitate automatic column matching. To verify this, you can inspect the outgoing network requests in the DolphinCSV iFrame created by the SDK.

However, do note that if you're using the DolphinCSV Bubble plugin, we do process your data and forward it to the Bubble application.

In all cases, DolphinCSV never stores uploaded CSV data.

What are the performance limitations of the DolphinCSV Importer?​

The importer works well until about 100,000 rows. Beyond that, data validation starts to be a little bit slow. The performance will vary depending on the size of your dataset, so feel free to just test the importer in development mode to verify whether or not performance is acceptable with your dataset.

Where can I get help integrating DolphinCSV Importer into my product?​

If you need help with integrating DolphinCSVImporter, you can click the chat support bubble in the bottom right part of the website. We'll be happy to hop on a zoom call and guide you through the process.

Is it possible to customize the importer styling?​

Yes! Check out the Theming page for more information.

Does DolphinCSV Importer support localization or multiple languages?​

Currently, we only offer the Importer in English. But we're working on the ability to customize the importer copy.